Shipping policy
New Zealand Domestic Shipping
We ship to both the North and South Islands, including rural addresses.
Estimated delivery times:
- Hawkes Bay: 1–2 business days
- North Island (urban): 2–3 business days
- South Island (urban): 3–5 business days
- Rural addresses: add 1–2 business days to the above
Note: Delivery times are estimates and may vary during peak periods.
Local Shopping — Napier Store
Prefer to shop in person? Visit us at 70 Tennyson Street, Napier, Hawkes Bay. Our team is happy to assist you find the perfect piece.
Australia Shipping
We ship to Australia via international courier.
Please note: Any applicable customs duties, taxes, or import fees are the responsibility of the recipient and are not included in our shipping rates.
Order Tracking
Once your order is dispatched, you will receive an email with your tracking number. You can use this to monitor your delivery via the carrier's website.
Questions?
If you have any questions about your order or delivery, please don't hesitate to get in touch with us at designemporiumnz@gmail.com or visit us in store at 70 Tennyson Street, Napier.