AFTERPAY AVAILABLE - online and in-store

AFTERPAY AVAILABLE ONLINE & IN-STORE

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Applies to one full-priced garment only

Returns & Exchanges

RETURNS/EXCHANGES & REFUNDS

Please notify us of your return or exchange on designemporiumnz@gmail.com 

Include your order number and which item(s) you would like to return

If you change your mind about your purchase DE will provide you with a online or in-store Shop credit or an exchange on full-priced items, where:

  • the items are in original saleable condition with all tags attached
  • the items have not been worn, damaged or washed
  • the items are faulty (unless caused by you)
  • returns & exchanges must be made within 72 hours upon receipt of the goods, as we are a small business with low inventory 
  • we do not accept returns on sale goods, unless stated in a promotion
  • Returns/Exchange freight is at your own cost 
  • If the item is faulty return freight is free and we will provide a full refund